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Neil Enns

I hear ya Christopher! My Canon iPF5100 does exactly the same thing when printing on cut sheet media. If there's regions of very dark tones, particularly very dark shadows, then I get pinwheel marks on thick glossy paper.

This is largely eliminated when I print on roll sheets, as the pinwheel bar doesn't come into play, but the bar on the 5100 sags a bit on the left. If the paper is exceptionally curly off the roll it will often catch on the pinwheels on the left leaving marks.

The fun of inkjet printing. I agree with Brooks, why can't manufacturers build a printer without this problem!?

William walker


I too had this problem and posted it on the Luminous Landscape forum. It has to do with the paper swelling - thus always the black areas where more ink goes down. Increase the platen gap to "wider" or even "widest" and the problem goes away. (At least it did for me!).
The semi-gloss and gloss papers are apparently more prone to "swelling". I was using the Canson Baryta Photographique, as a matter of interest.
I hope that helps - it's worth a try.

guy washburn

This is a long standing issue on Epson printers. On my old 2200s a trimmed head of a zip-tie inserted under the spring mechanism for each wheel kept them out of the way and the print from harm. Perhaps there is similar spot where the wheels could be wedged on your model? It made no difference with paper feeding, and I left them there permanently.

Aaron Shetland

I just did some searching and discovered there is fix in the driver for this! On pages 61-62 of the manual that came with my 4880 it says you can go to the "Page Config" options in the print dialog, but on my computer it's called "Advanced Media Control". At the bottom of the list is the setting for "Eject Roller Type" - Auto, Starwheel-Sheet, Starwheel-Roll Curled, & No Roller-Roll Normal. By default it's set to auto. On my next print session I will try setting this to "No Roller" and see how things go. The only thing to keep in mind is this may cause problems if you print near the edges of the paper as these rollers are used to help hold the paper in place along with the vacuum. Not a problem for me as I always leave at least an inch margin on final prints.

Brooks, this should be a little easier than manually raising it every time!

Bill Earle

I print on an Epson 3800 and use the flat feed option which prints the image with nothing coming into contact with the printable area.

David Harding

I have had similar marks with my Epson R2400. It varies depending upon the paper used. I never seen it with Epson papers...fortunately, Epson Premium Luster is what I predominantly use now and I have no problem with the pizza wheel marks. I forget which (non Epson) paper seemed to have the most problem with it, but I simply stopped using that paper. There are so many excellent paper choices out there now...

Douglas R Winn

I print a lot of work with deep blacks on my 4880 and I have never had this problem. I print with the platen in the "widest" gap so that I don't get the little carriage tracks on the corners...maybe that is why I have never seen the pizza points.

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